Plus is a brand new life skills day program in Sydney for people with complex behaviours – focused on positive behaviour support.

Too often, we see people with complex behaviour support needs put in the “too hard” basket. However, over ten years’ service delivery experience has shown us that by redesigning and tailoring supports, we can support this group of people to develop their skills and reach their goals.

Who Plus is for

Our participants are unique individuals with different skills, interests and challenges in their lives. Our staff get to know participants as individuals first and foremost and work to understand the reason for their behaviours, rather than solely focusing on the behaviours themselves.

Many of the people we work with have been rejected from every other service. If you haven’t yet found a place for your person, where they feel a sense of belonging, and are valued for who they are as an individual, please get in touch with us.

Plus participant working in the order fulfilment team with her support worker using the Ezyline products

“Finally we have found a place, post school, where Lili really belongs! She is forming friendships, socialising, learning new skills and exploring her community. Her days are interesting, active and happy.” – mum of Plus participant Lili. 

What Plus does differently

We have the environmental and staffing supports to ensure that participants are safe and engaged, can develop life skills in daily living, health and wellbeing, work and community participation, and improve their quality of life.

Integrated therapeutic supports
At Plus, participants can access therapeutic services in the same place as their day program – a place they feel welcome and secure – as part of their routine, in a more integrated, seamless way.

Positive behaviour support for quality of life
Plus has a dedicated positive behaviour support coordination service as part of the day program. This service interprets participants’ behaviour support plans for the Plus context and ensures staff are fully trained on individuals’ proactive and crisis management strategies. Specialised, integrated behaviour support allows participants to engage more fully and freely in the community and improve their quality of life across measures such as choice and control, happiness, social relationships and feeling supported and safe.


Our impact so far

Dylan, 21, has attended Plus since it opened. Dylan is affected by severe anxiety, so when there is a lot going on, especially indoors, it can be overwhelming for him. Since Plus opened, Dylan has become increasingly at home at Plus, and increased his attendance from two to four days. His mum Vicki’s next goal for him is to access more areas of Plus at his own pace, as his confidence and comfort grow. In the long-term, she hopes that Dylan can develop his social and daily living skills at Plus.

“Everybody at Plus says they love Dylan,” she says, “and it’s genuine.”

Photo of a Plus participant holding an ice-cream and laughing with his eyes closed during a Plus social activity.

Dylan’s increasing confidence at Plus is mirrored across the board.  Plus’ Strategic Development Manager, Stacy Slavin says,

“Since launching the brand new Plus, we have seen a reduction in overall incidents, reportable incidents and in the need for restrictive practices. This improvement is a direct result of the Plus environment: the supportive staff highly trained in positive behaviour support, the space itself, and the welcoming, reassuring atmosphere.”

Does Plus sound like it’s for you?

Plus is located in Frenchs Forest, Sydney and have NDIS-funded spaces available now! To find out more, please fill in the form below or give us a call. We look forward to hearing from you!


Would you like to book a tour?

By submitting this form, you agree to receive emails from Plus and can unsubscribe at any time. 
View our Privacy Policy.